Privacy Policy in connection with Social Networks

ZAHNKULTUR BERLIN – Information on data processing in connection with company profiles on social networks

With the information provided below we inform you about the processing of your personal data in the context of providing company profiles on the following social networks: Facebook, Twitter, Instagram and YouTube.

For more information on data protection in our company please check our:

Privacy Policy.

Contact details of the Controller and the Data Protection Officer

The following information on data protection applies to data processing by MVZ Zahnkultur Berlin-Köpenick GmbH, Dörpfeldstrasse 46, 12489 Berlin (“Controller”).

Our contact details:

Zahnkultur Berlin
MVZ Zahnkultur Berlin-Köpenick GmbH
Dörpfeldstrasse 46
12489 Berlin

Telephone: 030 / 565 90 50 0
Fax: 030 / 565 90 50 20

You may contact our Data Protection Officer at the above address, to the attention of the Data Protection Officer, or at


General information on data processing in connection with our profiles on social networks

We use our profiles on the social networks Facebook, Twitter, Instagram and YouTube to inform users about us and the services we offer. And we use them to connect and communicate with users of social networks. We have engaged the services of a communications agency for the management of our company profiles, which insofar has access to the processed personal data (e.g. message contents). We concluded a data processing agreement with this agency which provides for the data protection obligations and confidentiality.

Please note that personal data of users of social networks might be processed outside the European Union. This might lead to risks for users, e.g. the enforcement of users’ rights might be more difficult.

When you leave messages or comments on one of our company profiles, we will process your personal data in order to communicate with you. This constitutes a legitimate interest within the meaning of point (f) of Art. 6 (1) of the GDPR. No other storage of communication data will be made on our part.

The terms and conditions of the operators of such platforms apply. We are unable to make any statement on what data is processed by these operators when you visit these networks. Please inform yourself directly from the respective provider; links to relevant privacy policies as well as details of the controllers are provided below.

If you have any requests for information going beyond that or wish to assert your rights as a data subject, please note that these can be asserted most effectively vis-à-vis the providers. Only they have access to their users’ data and are able to directly take appropriate measures and provide information. If you still need assistance, please do not hesitate to contact us.



Operator details: Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2 D02 AX07, Ireland.

Privacy Policy:



Operator details: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Privacy Policy:



Operator details: Meta Platforms Ireland Ltd (“Meta”), 4, Grand Canal Quay, Grand Canal Bridge, Dublin 2, Ireland.

Privacy Policy:


Data processing in connection with the Facebook Fanpage

We are, together with Meta, responsible for collecting the personal data of visitors to our Facebook page – but not for any further processing by Meta. We have signed a joint processing agreement with Meta, which is available here:

Meta has agreed to take care of the rights of data subjects. Users may send e.g. requests for information or erasure directly to Meta. However, your rights as data subject (in particular of access, to erasure, to object and to lodge a complaint with the competent supervisory authority) will in no way be restricted by our agreements with Meta.

Please refer to the “Things You and Others Do and Provide” section in Facebook’s Privacy Policy for more information about the personal data contained, such as e.g. information about the types of contents that users view or interact with, or about user actions:

As regards information collected about the user’s devices, please refer to the information provided under “Device Information” – such might be e.g. IP addresses or information on the operating system, browser type, language settings or cookie information. Meta also collects and uses this information to provide page operators with analysis services, so-called “Page Insights” that help them understand how users interact with their pages and the content associated with them.  Information from Meta on the “Page Insights” are available here:

Operator details: Meta Platforms Ireland Ltd (“Meta”), 4, Grand Canal Quay, Grand Canal Bridge, Dublin 2, Ireland.

Your rights as a data subject

In addition to the right to withdraw the consent that you have given us, you have the following additional rights if the respective legal requirements are met:

  • Right of access to your personal data stored by us in accordance with Art. 15 of the GDPR; in particular, you may obtain information on the purposes for which your data are processed, the category of personal data, the categories of recipients to whom your data have been or will be disclosed, the planned storage period, the origin of your data, if these have not been collected directly from you;
  • Right to rectification of inaccurate or to completion of correct data in accordance with Art. 16 of the GDPR;
  • Right to erasure of your data stored by us in accordance with Art. 17 of the GDPR, insofar as no legal or contractual retention periods or other legal obligations or rights for further storage are to be observed;
  • Right to restriction of the processing of your data in accordance with Art. 18 of the GDPR, insofar as you contest its accuracy, if its processing is unlawful, but you object to its erasure; the controller no longer needs the data, but you require it for the establishment, exercise or defence of legal claims or if you have objected against the processing in accordance with Art. 21 of the GDPR;
  • Right to data portability in accordance with Art. 20 the GDPR, i.e. the right to receive selected data stored by us about you in a commonly used, machine-readable format, or to request the transmission of these data to another controller;
  • Right to lodge a complaint with a supervisory authority. For this purpose, you may usually consult the supervisory authority of your customary place of residence or work, or our company headquarters.

Right to object to processing

You may object to data processing on grounds relating to the data subject’s particular situation under the conditions of Art. 21 (1) of the GDPR.

The above general right to object to data processing shall apply to all processing purposes described in this privacy policy in which processing is done on the basis of point (f) of Article 6 (1) of the GDPR. In contrast to the special right to object intended for data processing for advertising purposes (cf. 3.3.3), we are only obliged to implement such a general objection under the GDPR if you provide us with grounds of overriding importance (e.g. a possible danger to life or health). In addition, you have the option to contact the supervisory authority responsible for MVZ Zahnkultur Berlin-Köpenick GmbH, i.e. Berliner Beauftragte für Datenschutz und Informationsfreiheit [Berlin Data Protection and Freedom of Information Officer].


last update: May 2022